Help us help you! Answering the top 5 HelpDesk questions
Hard to track down? If your job was to lead a team that answers (on average) 2,500 inquiries per month, you would be, too! So, we sat down with Ryan Doraty – CREA’s HelpDesk Manager– to hammer out the top 5 HelpDesk questions his team comes across each month.
What is DDF®?
From awareness of its existence, functionality and importance, this is the #1 subject our HelpDesk is asked about on a monthly basis.
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Pop Quiz – Without peaking ahead, what is the main function of the DDF®?
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The short answer? DDF® is a permissions-based system that enables brokers and agents to share their listings with other brokers and agents, send their listings to third party web sites using a console on REALTOR Link®, and receive ongoing feedback on the success of their internet marketing efforts. At the same time, it will help protect the REALTOR® and MLS® trademarks as signs of integrity and competence.
How do I set up DDF®?
Seems pretty obvious, right? Now that you know what DDF® is – how do you use it? From videos and webinars to technical documents and reference guides, we already provide everything you need to get started in our DDF® training portal on REALTOR Link®.
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